Support
We're here to help.
Most questions are answered in the FAQ — formats, pricing, privacy, and how transcription works.
Contact us
For anything else, email us. A real person reads every message.
- support@safescribe.dev — app issues, billing, general questions
- privacy@safescribe.dev — privacy requests (data export / deletion)
- security@safescribe.dev — security vulnerability reports
We aim to reply within 2 business days.
Account & data
You can delete your account and all associated data directly in the app (Settings → Privacy → Delete Account) — no email needed. Balance refunds are also self-service in the app.